Procat Call Center Solutions | Your Trusted Partner

Experienced team. High Technology.

The greatest combination.

We help companies deliver world class customer services.

Our areas of expertise

CX Platform

We are here to create the best Customer Experience. Speech Analytics, Text Analytics, CSAT and more...

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BPO

Business Process Outsourcing with a very experienced team. We provide the latest versions of the best technologies in the field.

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CPM Platform

Corporate Performance Management Platform: Qua Services enables enterprises to monitor employee's performances and processes quality in real time.

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Digital

Activate digital channels and improve customer services in your organisation. Improve operational productivity and sales conversions.

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Speech

We design and implement advanced speech technology, achieving improved customer experience with cost advantages.

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Analytics

Analyse your customer interactions to measure the agent performance, to improve customer experience and understand your customers’ trends and expectations.

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We help companies deliver world class customer services.

“The initial stage of any project is to understand and analyse the needs of our customers. We propose solutions specific to our customer needs and we always aim to become a valued and strategic partner.

Our values are TRUST, QUALITY and COLLABORATION…